Privacy policy

1. This privacy policy

Mitsubishi Logisnext Europe Oy takes your privacy very seriously. We therefore ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal information.
This privacy policy (“Policy”) describes how we collect and use personal data in connection with the use of Trucktool forklift truck diagnostic software and Trucktool for Mobile application (“Software”).
This privacy policy applies to information we collect about:
  1. Software users.

2. The information we collect about you

We collect information about you:

3. How we will use the information about you

We gather this information to:

4. Your rights

We take appropriate technical steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing personal data to authorized persons having a justified need in our organization to access such information.

You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated upon request in exchange of appropriate identification and reasonable compensation.

Mitsubishi Logisnext Europe Oy, Jampankatu 4, 04440 Järvenpää Finland is the controller of your personal data. In addition, the Mitsubishi Logisnext Europe Oy affiliate may be a controller of your personal data.

We may change this Policy from time to time or change, modify or withdraw access to this site at any time with or without notice.

Cookie policy

Mitsubishi Logisnext Europe Oy uses cookies (small text files placed on your device or browser that can be retrieved by the our systems afterwards) and similar technologies to provide our websites and online services and to help collect data. Cookies allow us, among other things, to identify you, store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our websites and online services are used and performing. Our websites may also include web beacons and cookies from third-party service providers. We also use cookies on our social media sites which are used when you share information using a sharing button or “like” button, or when you click on links on the official Mitsubishi Logisnext Europe Oy social media pages on sites such as Facebook or LinkedIn.

1. Functional cookies

Mitsubishi Logisnext Europe Oy uses cookies to ensure that our website operates properly for example by remembering settings selected by you and for identification and authentication purposes.

2. Statistical and analytical cookies to measure website use

Website is using various analytics softwares, including Microsoft Application Insights.

Statistics and analytics are prepared based on the collected information. This enables us to make the structure, navigation, and content of our website as user friendly as possible. The cookies are specifically used to:

3. Targeting cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests and we may, should you have consented separately, address direct marketing to you on the basis of your website or social media behaviour.

Unexpected cookies
It can happen that we are not always aware of the cookies that third parties store through our website. This is particularly true if our web pages contain embedded elements, which are texts, documents, images, or videos which are stored at another party but which are displayed on, in, or via our website.

Please let us know if you encounter cookies on this website which are not contained on the lists above, or contact the third party directly and ask which cookies they store, why they store them, what the lifecycles of the cookies are, and how the third party protects your privacy.

Browser settings and deleting cookies
If you do not want websites to store any cookies on your computer, you can change your browser settings so that you receive a warning before any cookies are stored. You can also adjust your settings so that your browser refuses all cookies or only cookies from third parties. You can also delete cookies that have already been stored. Please note that you will have to change your settings for each browser and computer you use.

Please be aware that if you do not want to accept any cookies, we cannot guarantee that our website will function properly. It may be that several functions will be unavailable to you or that you will even be unable to view certain parts of the website.

The procedures for changing your settings and cookies differ from browser to browser.

Changing your cookie settings
You can withdraw your consent to the storage of cookies through Mitsubishi Logisnext Europe Oy at any time by deleting the cookies.

Policy changes
We reserve the right to change this policy. We advise you to visit this web page on a regular basis to determine whether any changes have been made.

Contact us

For further privacy related questions or requests please contact us on